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ORDER INFORMATION
Payment:
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We accept Visa, MasterCard and American Express using the Paymex online payment system. Paymex protects your personal details using industry-leading security and fraud prevention systems. With their cutting edge fraud detection systems you can be sure your details will always remain safe.
To find out more about PayMex click here.
Prices:
Prices are in New Zealand dollars, is processed in New Zealand dollars and includes GST (Goods and Services Tax). You may convert the price to your currency by using the XE currency calculator.
Delivery Policy
- Quick delivery: We aim to despatch and deliver your order to you as quickly as possible.
- Delivery Method and Labelling: Your selections will be delivered to your door via Courier or if an international delivery via New Zealand Post International Air(Insured).
- No Signature Required: All deliveries will not require a signature unless specifically stated by you.
- Despatch Notification: We will notify you by email when your order has been despatched.
- Delivery Times: We aim to deliver within 7 days if your item is in stock. All back orders will be delivered within 21 days unless personally notified.
Returns Policy
We do not provide a refund if you have changed your mind about a particular
purchase so we ask that you choose carefully.
If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act.
Overseas Orders
We will only accept overseas orders from Australia, United Kingdom, Canada,
USA and certain parts of Europe and Asia. This is to ensure that we are
both protected from credit card fraud.
No Tolerance Policy Regarding Fraud
We will report credit card fraud to the relevant authorities of any attempted
fraudulent order. Credit Card fraud in particular is a crime that is being
committed daily over the internet.
